Privacy Policy

 

Last Updated: April 3, 2025

At WLToys.us, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy explains how we collect, use, and safeguard your data in accordance with global privacy laws, including the General Data Protection Regulation (GDPR) for European customers, the California Consumer Privacy Act (CCPA) for North American customers, and other relevant regulations in Oceania and the United Arab Emirates.

Data Collection

We collect personal information you provide to us, including:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (securely processed via Shopify’s payment gateway)

  • Order history

  • Contact preferences

In addition, Shopify automatically collects certain data when you interact with our website, such as:

  • IP address

  • Browser type and version

  • Time zone and location

  • Pages visited and time spent on each page

  • Device type and operating system

How We Use Your Data

We use your personal data for the following purposes:

  • Order Fulfillment: To process and deliver your orders, handle payments, and provide customer support.

  • Marketing & Communications: With your consent, we may send you promotional materials or special offers. You can unsubscribe at any time.

  • Site Optimization: To improve the performance of our website and your shopping experience through analytics provided by Shopify.

  • Legal Compliance: To fulfill legal obligations such as tax reporting, fraud prevention, and security.

Data Security

We use Shopify as our e-commerce platform, and your data is securely stored on Shopify’s servers. Shopify applies appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. All transactions on our website are encrypted using SSL (Secure Socket Layer) technology.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined above or as required by law. Shopify securely stores order-related data for legal and tax purposes.

Your Rights

Under the GDPR and other applicable laws, you have the right to:

  • Access your data

  • Correct any inaccuracies

  • Request deletion of your data

  • Restrict or object to the processing of your data

  • Request data portability to another service provider

To exercise any of these rights, please contact us at contact@wltoys.us.

Cookies

Our website uses cookies provided by Shopify to enhance your browsing experience. For more information, please refer to our Cookie Policy.

By purchasing on our website, you agree to the terms outlined in this Privacy Policy. If you have any questions or need assistance with a current or past order, please reach out to our customer support team — we’re happy to help.