Shipping Policy
At WLToys.us, we offer free worldwide shipping on all orders. Below you’ll find the details about our shipping process, delivery times, and the regions we serve.
Order Processing Time
All orders are processed within 1–2 business days after being placed. Processing times may vary slightly during peak periods or due to unforeseen circumstances. Order status updates are available through your Shopify account.
Estimated Delivery Time
-
Europe: 5–21 business days
-
Oceania: 5–21 business days
-
North America: 5–21 business days
-
United Arab Emirates: 5–21 business days
-
Rest of the World: 5–21 business days, depending on location
Please note that delivery times are estimates and may vary due to customs delays or other unexpected events.
Tracking Information
Once your order has been shipped, Shopify will automatically send you a tracking number by email. You can use it to follow your package online at any time.
Customs, Duties & Taxes
All customs duties, import taxes, and other fees are the responsibility of the customer. These charges vary by country and are not included in the product price or shipping cost.
By purchasing on our website, you agree to the terms outlined in this Shipping Policy.
If you have any questions or need help with your order, feel free to reach out to our customer support team at contact@wltoys.us — we’ll be happy to assist you!