Warranty Policy

Warranty Coverage

  • We offer a 2-year warranty for all purchases made within the European Union, in accordance with EU law.

  • For purchases made in North America, Oceania, and the United Arab Emirates, we offer a 1-year warranty.

  • The warranty covers manufacturing defects and material faults under normal use conditions.

Exclusions

This warranty does not cover damage caused by:

  • Misuse or abuse

  • Accidents or drops

  • Unauthorized repairs or modifications

How to Make a Warranty Claim

If you believe your product is defective and qualifies under our warranty, please contact us at contact@wltoys.us. We will guide you through the return process for inspection and either a repair or a replacement.

By purchasing on our website, you agree to the policies outlined above.

If you have any questions or need assistance with your order, feel free to reach out to our customer support team — we’re here to help!